Coupon Question and Answer: Ask I Heart Publix 5/23

Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Remember–there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s questions:

1. If you have a manufacturer coupon for a FREE product, can you still use a Publix or Competitor coupon on that same product to get overage?
2. Can I use a all of these coupons together ?
3. Does Publix accept competitor digital/ smart phone coupons?
4. HHow do you keep your friends and family from “shopping” at your house and trying to grab stuff for free?
5. What are the differences in doubling and BOGO sales between Alabama and Florida?

And here are the answers!

1.Melinda wants to know: If you have a manufacturer coupon for a FREE product, can you still use a Publix or Competitor coupon on that same product to get overage??

Michelle: This is something that will likely vary by store. As far as I know there is nothing in writing that addresses this scenario. Technically you should be able to do it but to avoid issue you might be best asking the customer service rep at your store.

Christy: Technically per the Publix Coupon policy you can always stack a manufacturer’s coupon and a Publix or competitor coupon…but I am always extra careful about things like this and so I will usually talk to my customer service desk ahead of time to make sure that they agree with this kind of coupon usage. I do this to avoid problems at checkout…even though it may be allowed many cashiers get nervous when they realize that you’re getting something for more than free so I like to be able to say, “I talked to X at Customer Service about this and he/she said it was fine.”

2. Jackie wants to know: Can I use a all of these coupons together when buying 6 boxes of Special K cereal with “true BOGO”?

• I have 3 Mfg coupons for Buy 2 Special K cereal get 1 Special K Protein product free
• I also have 2 mfg coupons for $3.oo off milk when you buy 3 Kellogg cereal
• I also have 2 mfg coupons for $1.00 off when buy 3 Special K cereals

I guess my question is, do the coupons for the free protien product and $ off milk attach to the cereal or the protein product and milk?

Michelle: Remember that per the new policy, coupons that require multiple items for a purchase can’t be stacked.

Christy: Michelle and I were talking about this rule just the other day. I admit, I’ve had a hard time remembering the new clarification Publix has put out with their Q&A…maybe because I wish it was different?

At first, I was thinking that this clarification would ONLY apply to BOGO coupons since that’s what they talk about in the Q&A…but the more I think about it the more I agree with Michelle. If the coupon requires more than one item be purchased, then it can’t be “stacked” with any other manufacturer’s coupon.

3. Julia wants to know: Does Publix accept competitor digital/ smart phone coupons?

Michelle: Not yet. I am hoping that Pubix will jump into the digital world soon. About a month ago I shared the news that Publix is testing Digital Coupons in some areas. Maybe if the test is successful we will see some digital options.

Christy: Since Publix does not have the system in place to recognize competitor’s digital coupons or make sure they’re valid, there’s no way that they would be able to accept them. I would also think that Publix would not accept competitor smart phone coupons since there’s no way for them to account for what coupons you show your cashier on the phone – but this could vary from store to store so you might want to ask your Customer Service desk to be sure.

4. Jennifer wants to know: How do you keep your friends and family from “shopping” at your house and trying to grab stuff for free? I’ve offered to teach them how to coupon, and some are trying, but they see 6 jars of spaghetti sauce and always seem to ask for one or two. I don’t want to hurt anyone’s feelings. I try to explain that I had to pay for everything there and that since I don’t work during the summer, I need to make it last. Any advice????

Michelle: That is tough! I would probably remind them that it took a lot of effort to build your supplies. Also remind them you bought what you and your family would consume and did not factor in providing for others.

I used to want to show people my pantry but I learned quickly that was not a good idea. I hate telling people no…so, now if they don’t see it they won’t ask–tee hee!

Christy: This would be a tough one for me, because I always want to try to be polite even though friends and family might not be following by that same guideline (especially in this case!). I would say something very similar to what you’ve been saying…like “I know it might seem like I have a lot, but I expect that to last me for 3 to 4 months while I don’t have an income, so if I share I will run out when there is no money to purchase more.” It’s an uncomfortable conversation to have, but just keep in mind that THEY started it

Another option would be to try to keep friends and family away from the stockpile entirely… just remove the temptation for them to ask!

5. Ashley wants to know: I currently live in Alabama where the BOGO policy means I can buy one item at half price and the second half price. I am getting ready to move to Florida. From time to time, I have seen you reference the BOGO policy being different there. Does it mean I buy one at full price and get the second one free? Which means I can only use one manufacturer coupon since I’m technically only “purchasing” one item? Can you please explain (again!!)? I think I remember someone mentioning they don’t double coupons there either? Is that correct? This seems like it will completely change my shopping strategy!!

Christy: Yes, BOGO in Florida is a “true” BOGO…you buy one item at full price and the second item is free. It can actually make some BOGO deals better, especially if there is a matching BOGO coupon…you can get both items for free! And no, you can’t double coupons anywhere in Florida (commenters, correct me if I’m wrong!). It definitely makes it a little harder to save, but you can still get a number of good deals.

I understand being worried about the change from Alabama to Florida couponing….I think I’d be pretty nervous to have to figure out the new rules in a new state too! Each state’s policies do have their own perks though, and I think you’ll find that you can still save a ton at Publix.

Michelle: True BOGO does mean that you have to buy two items to get the best deal. Buying only one means you leave a freebie on the shelf. BUT–you can use a coupon for each item purchased. You are purchasing two items when you grab a set of items that are BOGO- therefore you can use a coupon on each of those items.

No matter what area you are in you will be able to grab great deals. It might take you a little time to get used to the new area’s rules but I bet in no time you will be a pro!

 

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Do You Have a Coupon Story to Share?

I wanted to let you guys know that I’m running VERY low on “Reader Spotlight” submissions and I could really use your help to keep the Reader Spotlight feature going! If you have a story to tell, please consider writing in…your story can be as short (or as long) as you’d like and can be about anything at all related to couponing or budgeting–really anything you want to share!

If you have an idea for a Reader Spotlight Casting Call (where I ask a question and a bunch of you can leave shorter responses), I’d love to hear about that too! It can be tough coming up with this stuff month after month and your ideas are ALWAYS welcomed .

Finally, if you have a question you’d like to see answered in an upcoming Ask I Heart Publix, make sure you send that in too! Just email your Reader Spotlights, Spotlight ideas, or questions to contactiheartpublix @ gmail.com.

Thanks in advance…you know I depend on you guys to help keep things fresh and interesting over here and I know you won’t disappoint!

Coupon Question and Answer: Best of Ask I Heart Publix 5/15

We’ve been answering questions for Ask I Heart Publix for two years now, and we’ve definitely found that some questions keep popping up as new couponers write in. So every month we’re going to feature a “Best Of” Ask I Heart Publix, where we post some of our favorite questions and answers from past weeks, months, and years.

Don’t worry….we’ll still be answering the new questions you guys send in, too, so keep sending in those questions! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Don’t forget that there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s “Best of” questions:

1. Can I freeze sandwich (deli) meat?
2. When an item that you need to stockpile goes on sale, about how many of that item do you purchase?
3. If you file your inserts whole, how do you know what is in your stock of coupons?
4. How do I calculate sales tax for my shopping trip?
5. How do you determine when to use a free coupon?

And here are the answers!

1.Michelle S wants to know: Can you freeze sandwich (deli) meat? What is the quality/texture/taste after it has been frozen?

Christy: I absolutely freeze deli meat, but I always try to use it within a month or two of it going in the freezer. Make sure you wrap the meat very tightly in plastic wrap so that it won’t get freezer burn – I even use a freezer ziploc bag in addition to the plastic wrap for extra protection. I think the taste is just the same after it defrosts, but it can sometimes seem a lot more watery than before it was frozen, so I will sometimes pat slices with a paper towel before I make my sandwich. This all depends on your tastes, though – I’d recommend freezing a small portion for a couple weeks and see how you like it.

Michelle: Lunch meat and smoked meats fall into that “iffy” category.  I tried to find a definitive answer online but it varied.  The USDA says that freezing is fine and recommends use within 1 -2 months.

2. Olenka from the comments wants to know: When an item that you need to stockpile goes on sale, about how many of that item do you purchase?

Christy: This really depends on the item, how low my levels are, how much we use in 3 to 4 months, how well it will keep, and how much space I have to store it. For example, I’m (gasp!) completely out of coffee creamer, so next time it goes on sale (my stock up prices for this are >$.50/pint and >$1/32 oz, in case you were wondering), I’ll buy 4 32 oz containers (or 8 16 oz containers), because I know that’s about as much as I can fit in the bottom of my fridge. (Which reminds me: I need to experiment with freezing liquid creamer.) However, if there’s a deal on 100% juice (>$1/1) when we’re low, I’ll buy 12+, because it keeps well, we go through it quickly, and I can always find a spot for it.

Michelle:  I also go by inventory and then by usage. For non-perishables I will get as many as I can store!  If paper towels were super cheap or free I would buy as many as possible.  It is all about consumption…I buy based on what we use!

3. Stephanie from the comments wants to know: I was thinking about starting to file my inserts whole like you and Christy do, but I’m wondering what you do if you come across a clearance or unadvertised item that wasn’t on your list. Do you just know what you have by memory?

Christy: I always worried about this too, but I’ve found that it’s not as big a problem as I assumed it would be. When I file my inserts every week, I take a little while and flip through past weeks, clipping anything that’s expired for my military envelope. I find that this helps me to keep a good idea of the coupons I do have without requiring all that time for sorting and filing!

Michelle:  I will be honest…I do miss some deals BUT not enough to make me go back to clipping!!  Every once in a while I see an item where I know there is a coupon and I have to pass up the deal.  My free time is very limited and the last thing I want to do is spend it clipping inserts.  Missing a deal every now and again is a trade off I am willing to accept!!

4. Holly wants to know: I am on a strict budget (even with coupons) and I like to know my total before I go into the store, so my question is about how to calculate sales tax. Do I calculate sales tax on the total before coupons or after coupons?

Sales tax is calculated based on your total BEFORE manufacturer coupons, which can make a big difference in your total out of pocket price.  I *think* store coupons reduce your taxable amount but I am not positive.  Maybe there is someone out there who can give us the scoop.

I know different things have different tax rates and I just can’t keep up so I do not bother attempting to calculate sales tax!  If you know you will be cutting it close you might just estimate using the highest tax rate and that way there will not be any surprises at the register!!

5. Shanna wants to know: How do you determine when to use a FREE coupon? Is there a strategy?

Christy: I keep my free coupons in a see-through zipper pouch at the front of my binder to remind me that I have them. I wait until the last week the coupon is valid, hoping that the item will go BOGO so I can get two for free. If they haven’t gone on sale by that last week, I just use them as normal.

Michelle: Since I live in the land of half price BOGO it is not as important for me to wait for a sale since I will just get one free whether they are on sale or not.  I do hold my free coupons as they can be great if you have a $x/$xx coupon!  Not that I generally have an abundance of these coupons but…  Say I had a $5 off $30 coupon–the more freebie coupons that will get me to closer to that $30 threshold means more of the $5 of free money can go towards something that I don’t have a coupon for.

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Coupon Question and Answer: Ask I Heart Publix 5/9

Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Remember–there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s questions:

1. If the coupon allows, is it ok to print multiple copies of internet printable coupons?
2. What constitutes a competitor’s store brand?
3. What is the best way to present your coupons to the cashier?
4. How do I find out why my region doesn’t get $X/$XX coupons?
5. Are there certain items or coupons to lookout for that are frequently money makers?

And here are the answers!

1.Michelle wants to know: Some printable coupons will let you adjust the number of copies you can print before it is sent to your printer. Do you think it’s a problem to print several copies as long as the fine print does not state one coupon per customer/household?

Michelle: If there are no specifics detailing the quantity allowed then technically you can print to your heart’s desire Most companies realize this is not in their best interest and either use print limiting software or specify a limit before printing. Of course common sense and consumption should be your guide when selecting how many to actually print.

Christy: If the coupon allows me the option of picking the number of coupons I print, I normally print 4 (that’s generally the max number of items that I purchase in a single trip). Personally I don’t see a problem with printing what you will use as long as the coupon doesn’t state that you can’t. Since I don’t abuse the system I just hope that most people will be like me and print only a reasonable number of coupons.

2. Gina wants to know: I don’t think I’ve ever seen this addressed: what constitutes a competitor’s store brand? Are Archer Farms AND Up & Up both considered Target’s store brand? What about Method? (Is there a list somewhere of “house brands”?)

Michelle: A store brand will only be available for purchase at the specified store. So in the example you used –  both Archer Farm and up & up are store brands but Method is a national brand that can be purchased at stores other than Target. A quick product search will usually give you the scoop on the brand in question.

Christy: I can tell you for sure that Method is definitely NOT a store brand (since a number of stores carry it), but otherwise this may depend on your particular store. To the best of my knowledge there is no list of “house brands” so you’ll want to check with your customer service desk about whether they will accept a coupon for a competitor house brand…knowing how good Publix is, I doubt they’ll give you a very hard time.

3. Darla wants to know: What is the best way to present your coupons to the cashier? I have ‘free’ product coupons, B1G1, manufacturer’s coupons and store coupons. I’ve heard you should put them in a certain order (for example, B1G1 coupons last) for max savings?

Michelle: I always put my free items at the end of the belt so the cashier can find the prices easily. I actually usually have the prices ready for them. At my store they trust me –  but in case I am at another store…they can easily find the price if they need it. I don’t think it makes a difference when you give the free product coupon…just as long as they can get the price quickly.

Christy: I think you’ll get a lot of different answers to this question because everyone has their own system (Commenters, tell us how you do it!). Personally, I’ve tried it a number of ways and I am most comfortable with handing over my coupons after all items have been scanned. First, I hand over any $X/$XX coupons, then as I usually buy multiples of each item I hand over each set of coupons individually – for example, (2) BOGO coupons for X product, then a set of (4) $1/1s for Y product, then a set of (4) $.50/1s store coupons for Y product. That way I can watch to make sure that each set of coupons comes off my total before I hand over a different coupon set…and the cashier can very clearly see how many coupons I am using for a particular set of items if there are any questions.

I’ve found that this works best and I have many fewer instances of “skipped” or missed coupons at the end of the transaction. I also always write down the amount of any item that I have a free or BOGO coupon for – that way if the cashier can’t find that particular item in the (sometimes very long) receipt, I can tell him or her what amount to look for.

4. Heather wants to know: I’ve noticed that when you post the deals for $5/$30 coupons at Publix, only certain counties are listed on the coupons. It’s very rare to find these available in my area. Are these coupons regional? If so, how do I find out what region my county is in and why we rarely get these deals?

Michelle: These coupons are released as a way to drive customers to stores in specific areas. They are going to want to get folks in the store in areas where competition is high. There are the occasional dollar off coupons that they put out with promotions, like the recent Spring Cleaning promotion coupon. Just when I give up thinking I will never see a coupon they surprise me and I get my hands on one

Christy: I’ve noticed this too, and I think there are a number of counties that have gotten these coupons because Publix is trying to get more shoppers in those areas. I have noticed in my 3 years of couponing that these coupons make the rounds so hopefully you will see one in your area before too long.

In the meantime, you might want to look at which stores your Publix accepts as competitors and see if THEY have $X/$XX coupons that you can get ahold of (since Publix will accept a competitor’s $X/$XX coupons). Winn Dixie $5/$30 coupons have been VERY easy to find recently with the Enjoy the City book deals so if nothing else I just use those when I shop at Publix.

5. Tonya wants to know: I have been couponing since last May and have a great stockpile now. I have just started to get the hang of money makers though. I did luck out with vitamins and tuna a while back, but usually it seems like by the time I have learned about them they are all sold out. Are there certain items or coupons to lookout for that are frequently money makers? Are there certain stores that have more frequent money makers than Publix? There are 5 of us including three kiddos so we go through a lot of food and diapers at my house. I would love to be able to regularly offset some of these costs with money maker items.

Christy: I may be in the minority here, but while moneymakers are great, they’re also kind of a pain. My stores always sell out of the big moneymakers when they come around and frankly I’ve stopped chasing them down for the most part…it’s just too much work for a lot of frustration.

That said, though, I completely understand the need to get your grocery totals down as low as you can. The most common moneymakers I can think of are Sundown Vitamins. Other than that, just keep an eye on coupon values. If you see a coupon come out that is a nice high value (about half the value of the item or more), then it’s likely that you’re going to find a good deal with that coupon.

Michelle: Moneymakers are few and far between now days. Coupon values are getting lower and lower – plus companies are getting smarter and using very specific language to limit the products that can be purchased with the coupons.

There is no way to predict a moneymaker…they are really hit or miss. Like Christy, I rarely bother with them or even hope to get them. My area has a very high rate of couponers. It is pure luck if I get the good deals so I just don’t hold my breath for the hot deals!!

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Coupon Question and Answer: Ask I Heart Publix 4/25

Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Remember–there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s questions:

1. Did I read that there is a Senior Citizen Day on Wednesday at Publix?
2. The Customer Service person at my store said all booklets and information would be at the info section at the front of the store. Is this correct? ?
3. What do you do when you and/or your family really dislike a product that you have been asked to try and review?
4. Can I use a competitor coupon for a free item at Publix?
5. Does Publix accept their competitors giftcards as a form of payment?

And here are the answers!

1.Skyler wants to know: Did I read that there is a Senior Citizen Day on Wednesday at Publix?

Christy: **UPDATE** It looks like I was mistaken when I originally said that there is a senior discount in Florida – according to Publix corporate there is no senior discount at Florida stores. Sorry for the confusion guys – and thank you, commenters! Those of you in other states might want to ask your Customer Service desk for more details as there may be certain restrictions there too.

Michelle: Here is Georgia it is Wednesday but I can’t speak for other areas. I suggest you ask your store to make sure they participate and if there are any exclusions.

2. Kathryn wants to know: I am new to Publix – our store just opened Wednesday and I still have alot of questions. I have noticed that you list Publix coupon booklets in your match ups for different items. I went to my Publix and the customer service lady said all booklets and information would be at the info section at the front of the store. Is this correct?

Not all booklets will be found at your store – most people find 1 or 2 out of every 4 booklets that we report on the site. That’s because booklets can vary by area and by store. Some booklets CAN be found in the front turnstyle with the weekly Publix ad, and others might be found in freestanding displays throughout the store. Just keep an eye out as you shop and you may get lucky!

3. Corin wants to know: This isn’t really coupon related but I’m curious… what do you do when you and/or your family really dislike a product that you have been asked to try and review? Has that even happened before?

Michelle: I am very proud of my site and work very hard on it. I have the luxury of only sharing information or products that I feel are worth passing on to you guys. If it is not something I feel comfortable reviewing I politely decline the offer. While getting to try new products might be fun…it is not worth compromising my values for a freebie!

Christy: I’ve had this situation come up over on my site. I can think of one item in particular that I was asked to try and review. I tried the product with a few friends and none of us liked it very much at all. I contacted the company to let them know that I was still willing to post the review for the product on my site, but that I would be honest in my assessment and share the fact that we all disliked the product. The company decided they would rather I not post any review rather than have a negative review go out .

4. Stephen wants to know: Kroger sends me coupons every month or two, and some of them are store coupons for free items. Our Publix (ATL area) considers Kroger a competitor, but I’ve never tried to use a coupon for a free item from a store. Will they take them?

Michelle: Per the Publix coupon policy Q&A, Publix will accept a competitor’s coupon for a private label item. They view this as an opportunity for them to introduce customers to Publix brand products. So if your store accepts Kroger coupons you should be able to use those store coupons on the equivalent Publix brand items. Of course, you should confirm this with your store.

Christy: We don’t have any Krogers here in Florida, but I know that my Publix will take competitor coupons for free items. As Michelle says it’s always best to check with your store’s Customer Service Desk before you try to check out to be sure!

5. Erika wants to know: Does Publix accept their competitors giftcards as a form of payment?

Christy: Gift cards are prepaid to the store in question. So if you bring a Target gift card for $50 in to your Publix, there are a couple problems. First, Target has already collected the $50 for that gift card. Publix will never get any of that money. Second, Publix has no way of ascertaining how much money is actually on the gift card. So for these reasons, Publix will not accept competitor gift cards.

Michelle: No. Gift cards are a form of payment and not a coupon. Publix only accepts their own gift cards as a form of payment.

Publix gladly accepts cash, checks with proper identification, debit cards and five types of credit cards. These include American Express, Visa, MasterCard, Revolution Money, and Discover Network. They also participate in the WIC program and the Electronic Benefits Transfer program.

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Coupon Question and Answer: Best of Ask I Heart Publix 4/18

We’ve been answering questions for Ask I Heart Publix for two years now, and we’ve definitely found that some questions keep popping up as new couponers write in. So once a month we’re going to feature a “Best Of” Ask I Heart Publix, where we post some of our favorite questions and answers from past weeks, months, and years.

Don’t worry….we’ll still be answering the new questions you guys send in, too, so keep sending in those questions! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Don’t forget that there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s “Best of” questions:

1. Can I stack manufacturer’s coupons with a Publix coupon that reads “may not be used in conjunction with any other coupon”?
2. How does a manufacturer’s Buy One Get One coupon work for an item that is under $.50 if your store doubles?
3. What do you do when you have several rebate items on the same receipt, and the rebate you to send in an “original” receipt?
4. Are you supposed to tip the folks who take your groceries to you car?
5. How can I figure out what percentage I’ve saved?

And here are the answers!

1.Jennifer wants to know: Can I stack manufacturer’s coupons with a Publix coupon that reads “may not be used in conjunction with any other coupon”?

Michelle: Most stores will allow you to use both coupons as the wording is understood to mean that you can’t combine that Publix coupon with another Publix coupon. The majority of manufacturer coupons have similar wording. This verbiage is necessary to prevent people from stacking multiple coupons to get an item for free. Since Publix allows you to use a manufacturer coupon with a store coupon you should be able to use one of each per item purchased.

Christy: As Michelle says, you should be able to stack the two coupons without a problem. I’ve asked about this at my store and that’s what they told me – that it prevents you from using more than one Publix coupon on a single item.

2. Masa wants to know: How does a manufacturer’s Buy One Get One coupon work for an item that is under $.50 if your store doubles? I purchased an item that was .45¢ and sIhe used a BOGO coupon. When the cashier typed in the discount I received a savings of .90¢ (the .45/1 coupon doubled). Is this how it should work?

Christy: I’m going to leave this one to Michelle since I’m in Florida and (sadly) have no experience with double coupons!

Michelle: I’d say this is a pretty rare scenario since most BOGO items are usually over .50¢ but just in case…the register is programmed to double any coupon amount .50¢ and under when the coupon begins with the number 5.

3. Deborah wants to know: What do you do when you have several rebate items on the same receipt, and the rebate you to send in an “original” receipt?

Michelle: This is a good question. I never like to go against what the rebate form says because I’m always afraid that they’ll refuse the rebate and I’ll lose out on that “free money.” Usually, though, I know what items have rebates on them when I buy them, and I make sure to do separate transactions if I’m going to need more than one “original” receipt. Better to be safe than sorry!

Christy: I’ve talked to a number of people about this and many have told me that they are able to get ‘duplicate’ receipts when they checkout and use those receipts for rebates. However, it makes me nervous…like Michelle, I don’t want to miss out on that rebate amount! So I usually split my rebate items into separate transactions.

4. Kristy wants to know: Publix is so nice to have people help you out to your car with your groceries and load them for you, are you supposed to tip them?

Michelle:Here is the answer from the Publix website: We pride ourselves in providing outstanding customer service. That service includes taking your groceries to your vehicle. Tipping is not required. Several of you have emailed to let me know that the baggers are instructed not to accept tips.–thanks everyone!!

If you receive outstanding service from an employee at Publix you might consider sending an email or making a call to tell the manager about your experience.  So many people are quick to report when things don’t go as they wish –it is just as important to share the positive experience as well!!

5. Keyonda wants to know: How do I figure out my percentage saved?

Michelle: I am lazy so I use an online calculator like the one here. But you can also do it manually: First, add the total amount spent out of pocket with your amount saved – this is the total value of your purchase. Then, divide your amount saved by the total value, and multiply the answer by 100.

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Coupon Question and Answer: Ask I Heart Publix 4/11

Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Remember–there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s questions:

1. How do I know which coupon inserts should be in my Sunday paper?
2. Can you explain how Publix rain checks work?
3. Do you factor your printing and ink costs into your savings?
4. What is the best day to shop at Publix?
5. Where is a credible place to trade coupons?

And here are the answers!

1.kZ wants to know: I do not subscribe to our paper, I just go to the store on Mondays when I usually can score the Sunday paper for $0.75 instead of $1.50. I do check for the inserts before I buy them, but how do I know what ones I am checking for? i.e. does Red Plum always go, does SS always go, how often does P&G, GM, etc. insert. The week before SB Sunday there were two SS inserts, and I went back for two more papers since the Q’s in the inserts were so good to me. This week when I checked (and yes, I went through the entire rack) I could only find the Red Plum insert in any of the papers. Then it occurred to me that perhaps SS took the week off. So how do I know for sure?

Christy: Michelle posts the Sunday Coupon Insert preview each week on Thursday or Friday…just keep an eye out for that post and you will always know which inserts you can expect in each Sunday’s paper.

Michelle: Yep, I post the preview at the end of the week so you will know what to look out for. The inserts we get will vary each week. You can see the complete 2012 Sunday Coupon Insert Preview to see what you will find in the coming months.

2. Ashley wants to know: Can you please explain the mechanics of rain checks? I’ve heard that getting rain checks for produce is a good way to save on fresh fruits and veggies, but how many can I get and for how long will a rain check be honored? I’ve been hesitant to ask for rain check so far, but they might help me save in an area I haven’t explored yet.

Christy: My store will only give one rain check per person (per visit, of course). Generally you can’t get a rain check unless the store is actually out of the item – so it can be a good idea to shop on the last day of the sale when they’re most likely to be running low on the inter you have in mind.

It is my understanding that Publix rain checks are good indefinitely. I have rain checks from last year (sometimes I forget to use them ) that my store has accepted without a problem. As always this can depend on your store so you might want to check with your Customer Service desk for their input.

Michelle: Rain checks are offered by the store as a courtesy when an advertised sale item is out of stock. Often there is an item limit per rain check. At my store there is a limit of four BOGO deals (8 items). Also, there is a 30 day expiration from the date written. Based on Christy’s response it looks like it will vary by store.

Keep in mind that rain checks are only to be requested if the store is actually out of an item. A rain check is not meant as a way to extend a sale for your personal benefit.

3. Michelle wants to know: Do you factor your printing and ink costs into your savings? If not, how much do you think this cost affects your overall savings?

Michelle: No – I have a separate budget for office supplies. Like all of my budget categories I have a yearly budget and try hard to stay within that number. I typically get my year supply of paper in August with the school supply sales so I rarely have to spend a ton of money on paper. My husband bought me a great printer last year that is a dream come true when it comes to ink usage. I rarely have to change out the ink and when I do, I use rewards from the office supply stores in conjunction with coupons and sale.

If you print a lot, you might be better off spending a little money on a new printer that isn’t an ink hog!

Christy: I don’t factor paper and ink into my weekly savings, since I have a separate “Office Supplies” budget that I keep for those expenses. Printing coupons can get expensive, especially if you print in color – so I always suggest that you print in black & white (and if you’re in the market for a printer, choose an inexpensive laser model – I can get months worth of printing out of a single toner cartridge, and I print a LOT).

4. Leigh Ann wants to know: In your opinion, what is the best day to shop at Publix?

Christy: This really depends on your personal preferences & schedule. I like to shop on the first or second day of the sale when possible, since I know that I should find everything I’m planning to purchase (and the store isn’t very busy in the middle of the week). However, there are some benefits to shopping other days: Saturdays and Sunday you will often find people handing out coupons in-store (which is always fun), but the store is generally busier and lines may be longer – and shopping on the last day of the sale is a good plan if you want a rain check for a particular item, as I mention above. Commenters – what’s your favorite day to shop?

Michelle: I like to shop early in the week usually on Monday or Tuesday. I go very early in the morning so that it is not busy and I can scan the store without a ton of traffic Shopping at the end of the sale means that most of the unadvertised deals have been reported. I also have any new coupons from the inserts that came out the weekend before I shop.

Wednesdays are my least favorite day. Lots of folks choose to shop the last day of the sale and it is senior citizen discount day so it it typically very crowded. Maybe I will have to our together a poll to see what everyone’s favorite shopping day…it might be a fun to see the results.

5. Jordana wants to know: If we have formula coupons for items we don’t use, do you know somewhere credible where we can trade for other types of coupons?

Christy: The I Heart Publix Forum, of course! The IHP Forum people are the best – you will almost always be able to find someone who has what you need, and I’ve had nothing but great experiences trading with forum members.

Michelle: The folks on the forum are great. There is also more than just trading going on over there, it is a great place to “hang out” with like minded folks. Definitely check it out.

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Coupon Question and Answer: Ask I Heart Publix 3/28

Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Remember–there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s questions:

1. When my cashier adjusts down the amount of my coupon to avoid overage, does Publix get reimbursed for the full amount or for the adjusted amount?
2. We just had our very first Publix open in our town on Wednesday. The place is packed everyday ALL THE TIME. How long does this level of excitement last for new stores?
3. Can I use a Publix coupon to get a free gift card wyb $X AND a competitor’s coupon to get a free gift card wyb $X in the same order?
4. If I follow I Heart Publix on Facebook with a different email than the one I listed when I comment on your giveaways, does that negate my entry?
5. Can you help me find Corporate’s phone number?

And here are the answers!

1.Yuri wants to know: When I bought the Kingsford Charcoal with my $5 coupon (which would make it free + overage), the cashier adjusted it down to the price of the item. My question is, will Publix be reimbursed for the whole $5, or the adjusted price? She didn’t write anything on the coupon.

Christy: From what I’ve heard, the store will get reimbursed the maximum or stated value of the coupon unless it specifically requires the store to write in the amount of the item in question….so most likely the store does get reimbursed for the full amount of the coupon. I would ask your store manager about that policy – it could just be that a particular cashier or two needs to be re-educated on coupons.

Michelle: You should get the full value listed on the coupon. As we all know Publix rules tend to vary from store to store but I might ask the manager why the coupon was reduced. He may have a better explanation –maybe?

2. Bri wants to know: We just had our very first Publix open in our town on Wednesday. The place is packed everyday ALL THE TIME. How long does this level of excitement last for new stores? I can’t get around in the place for all the looky-loos in the way!

Christy: A store in my area was closed and remodeled last year and man – when it reopened it was like people had never seen a Publix before (which, in my area, is definitely NOT the case…there are at least 10 in a 10-square-mile area here)! I think the craziness died down within a week or two. It may take a bit longer for you since it’s the first Publix – but I would imagine that it will be business as usual with a month or so.

Michelle: Oh my –  I have never been to a Publix grand opening but I would love for one to open closer to my house. I will continue to make the 20 minute drive but if one opened closer to me I might be on of those looky-loos you referred to–tee hee!

3. DP wants to know: Can I use a Publix coupon and a competitor coupon for a gift card in the same order? For example, if I have a coupon to Get a $10 giftcard wyb $100 Publix coupon and the same kind of competitor coupon. The policy seems to read yes? (at least my interpretation of it!)?

Michelle: Nope…you will need to chose one or the other unless you are meeting the requirements for both (spending $200 to get two $10 gift cards).

Christy: Michelle posted yesterday about the clarifications to Publix’s coupon policy that have been added to the Publix website. I would say that you would NOT be able to use both coupons at once – unless, perhaps, each coupon requires you spend $100 and you spend $200 before coupons. I would ask your store to be 100% sure.

Coupon Stacking
Q: Can a store coupon, competitor coupon, and manufacturer’s coupon all be used for one item?

A: No, a manufacturer’s and a Publix or competitor coupon, but not both, may be used.

4. Benoski wants to know: If I follow I Heart Publix on Facebook with a different email than the one I listed when I comment on your giveaways, does that negate my entry? My email feeds also come to a different address (due to accessibility issues); does that negate my entry?

No —I also have about 10 email addresses so I understand that others will also have multiples and may use different ones for different reasons. I just ask that you use only one and enter giveaways based on your person and not the number of email addresses you have

5. Yani wants to know: Can you help me find Corporate’s phone number? I am so tired of feeling like I am stealing from Publix when I am using my coupons. The cashiers and managers at my store need to be educated on their own policies!

Christy: I found the following on the Publix website:

	By Phone: 800-242-1227 Monday – Friday 8am – 5pm (Eastern time)
	By Mail: Publix Super Markets Corporate Office ATTN: Consumer Relations PO Box 407 Lakeland, FL 33802-0407
	Social Media: www.facebook.com/publix

Michelle: You might also consider contacting them via their email contact form which is on the Publix website. Whenever I have contacted them via email they have responded very quickly!

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

Details Added To The Official Publix Coupon Policy

I have to admit I have not checked the Publix coupon policy on their page for a while. Happy alerted me to Johne’s post in the I Heart Publix forum from a few days ago. Publix has added a Q&A section which clears up some of the grey coupon areas. I have to admit I am VERY happy to see this spelled out so clearly…it is actually should make our experience at the register much easier!

There is one item on the list that will mean the way I present deals will be slightly different. They now spell out that a BOGO coupon attaches to  both items so from now on I will list any deals accordingly to ensure we are abiding by the Publix policy. I am very excited about a few of these answers – especially their acceptance of private label item coupons!

Buy One Get One Coupons
Q: A competitor has a “buy one get two free” coupon. Will Publix accept it?

A: Publix accepts BOGO and buy one get two free coupons if they’re for identical merchandise Publix sells.

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Dollars-Off-Total-Order Coupons
Q: What should the acceptance criteria be for a coupon that states $40.00 purchase must be met after all other coupons/discounts have been applied. Not valid on purchases of stamps, gift cards, alcohol or tobacco products.?

A: Our policy states that coupon acceptance is subject to any restrictions on the coupon, so in this case we’d use the more restrictive limitations printed on the coupon.

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Q: A competitor on a store’s approved list is offering a $5.00 off a $25.00 order coupon when a customer signs up to receive communications from them. Will Publix take this coupon?

A: Yes. Since they have already signed up with the competitor to receive this coupon, the only requirement left to comply with is purchasing $25 worth of groceries.

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Q: Will Publix accept a competitor’s coupon that indicates the customer must present their retailer rewards card to use the coupon?

A: Yes. Publix does not have a reward card but would honor this coupon if they meet the other purchase requirements.

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Coupon Stacking
Q: Can a store coupon, competitor coupon, and manufacturer’s coupon all be used for one item?

A: No, a manufacturer’s and a Publix or competitor coupon, but not both, may be used.

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Q: If an item already has a manufacturer’s coupon attached to it, will Publix still take an additional manufacturer’s coupon on the item?

A: No. Publix will take an additional Publix or competitor coupon but will only take one manufacturer’s coupon for an item, regardless of where the coupon came from.

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Q: A customer has a “save $1 off the purchase of two items” manufacturer’s coupon. Can another manufacturer’s coupon be used for either of these items?

A: No. When the manufacturer issues a “$1 off the purchase of two items” coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon’s requirements.

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Q: A customer has a BOGO manufacturer’s coupon. Can another manufacturer’s coupon be used for either of these items?

A: No. When the manufacturer issues a BOGO coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon’s requirements.

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Gift Card Coupons
Q: Will Publix accept a competitor coupon for a free $5 gift card with the purchase of an item or items? (For example, a coupon for “buy both Raid Max Bug Barriers 1 gallon starter kit and refill” and receive a $5 store gift card.)

A: Yes, the customer will receive a $5 Publix gift card if we carry the identical items.

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Pharmacy Coupons
Q: Does Publix accept prescription coupons from all pharmacies or only from our listed competitors?

A: Publix accepts coupons for prescriptions from all local retail pharmacies.

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Rain Checks and Coupons
Q: A customer presents a rain check and a coupon for an item. The coupon is now expired, but was valid on the date the rain check was issued. Can the coupon still be accepted?

A: Yes.

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Private Label
Q: Will Publix accept a competitor’s coupon for a private label item?

A: Yes, this is an opportunity for us to introduce our customer to Publix brand products.

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So what do you guys think…happy, sad, mad?? Will it impact your shopping habits?

Coupon Question and Answer: Ask I Heart Publix 3/21

It is time for our weekly Coupon Question and Answer session! Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!! As always a big thanks to my buddy Christy over at Winn Dixie on a Dime who gives me so much help to get the questions answered.

Remember–there is a tab at the top of the site called “Q & A” where you can find the questions and answers from past weeks!

Here are this week’s questions:

1. Can you freeze the new Kraft Fresh Take?
2. How do I get my hands on $5/$50 coupons?
3. Is the Yellow Advantage flyer available in Publix stores? If not, where can I get it?
4. Where can I find high dollar coupons & coupons for free items?
5. My family is moving in the next month or two…when do I stop stocking up?

And here are the answers!

1.Odika wants to know: Can you freeze the new Kraft First Take?

Christy: I’m not sure about this one – I haven’t tried the First Take yet so I haven’t yet tried to freeze it! I would assume it would freeze ok – it’s basically just cheese and bread crumbs. I know cheese freezes just fine but I might worry a bit about the bread crumbs getting too “wet” as they defrost. Commenters, have you tried this? How does Fresh Take hold up in the freezer?

Michelle: I have not frozen it to see how it comes out but I would assume it should be OK. Mine has a pretty long expiration date so I will probably use it before I need to worry about popping it in the freezer. If anyone has anything to add…share it in the comments.

2. Adam wants to know: How do I get my hands on the famous $5 off $50 purchase coupon? My mother gets them in the mail from time to time, but I do not. What gives?

Christy: $X/$XX purchase coupons (especially the ones that show up in your mailbox) are pretty hit and miss – it all depends on your area. From time to time there will be $5/$30 or $5/$50 coupons in a particular area paper – if enough areas report getting that coupon, Michelle will post so you will know to be on the lookout. Otherwise…it seems to be luck!

If your store accepts Winn Dixie as a competitor, I can tell you that there have been a lot of opportunities to get $5/$30 Winn Dixie coupons lately…so you might want to keep your eye out for $X/$XX competitor coupons too as they can sometimes be easier to find.

Michelle: There is really no way to predict who will get Publix mailers so your best bet is keeping your fingers crossed – tee hee. You can look for trading buddies who may have access to coupons you might not be able to get your hands on. I think of them as nice little surprises that pop up occasionally – you may not be able to count on them all the time but they are nice when they come around.

3. Kristian wants to know: Is the Yellow Advantage flyer available in Publix stores? If not, where can I get it?

Michelle: Yes, they are typically found in the carousel at the front of the store with the weekly ad. Some stores may keep them at customer service to prevent folks from taking a huge stack at once. Definitely talk to your store if you are unable to locate the booklets. They should be able to help you get your hands on a copy or two.

Christy: You should be able to find the Yellow (and Green) Advantage Buy flyers in your store on the Saturday that it begins (and hopefully for all three weeks that it is valid). However, I know there are a few stores where the flyers either disappear quickly or never show up at all (this should be the exception rather than the rule). Ask at your Customer Service desk to see what their procedure is for putting out the flyers. If nothing else, you can probably find a buddy over on the I Heart Publix Forum that would be willing to send you a flyer or two each cycle in exchange for postage or other coupons.

4. Quan wants to know: I noticed the other night while watching extreme couponing all-stars, that some of the couponers had high dollar coupons and for a free item. I believe one of the ladies had a coupon for $13.99 off of toilet tissue. Where can I find high dollar coupons & coupons for free items?

Christy: Like most couponers, I am VERY skeptical about the ‘realism’ of Extreme Couponing. Most likely people are saving, trading for, or even buying their very best coupons in order to compete on a show like that….and I can tell you from experience that you’re VERY unlikely to find extreme high-value coupons like that on a regular basis. Most times when there is a good high-value or free coupon offer available, Michelle will post about it, so my best advice is just to watch the posts here on the site and grab those coupons when you can…just know that they will not be all that frequent.

Michelle: Companies will occasionally send out high value coupons for complaints/compliments. These coupons are rare and one person will rarely have multiples without some help. As Christy said, most likely these coupons were bought or perhaps traded. There will be the occasional  promotion or coupon giveaway where you might be able to snag a free product coupon. They are fun to get your hands on but not as readily available as that junk show make it seem.

5. Carly wants to know: My family is moving in the next month or two across town; we are not moving terribly far but I’m still dreading it. I don’t have huge stockpiles but we do have about 4-6 extra of most things, like paper towel rolls, shampoo, detergent, dish soap, body wash, boxes of diapers, boxes of cereal, boxes of granola bars, bags of frozen veggies… I don’t want to move lots of extra stuff but I don’t know how to shop now without buying multiple of things to get the better deal! I’d love to hear from fellow couponers who have moved recently. When did you stop “stocking up”? Any tips?

Christy: This will really depend on how quickly your family runs through its stockpile. If you are moving in less than 6 weeks, I would say the time has probably come to stop stocking up and to start eating down as much of the stockpile as possible (of course, you should adjust this based on your family’s needs). If you end up paying full price for a few last-minute items that you run out of, that cost will likely be outweighed by having to pack and move fewer items!

Michelle: Honestly, I would probably keep buying as normal. I know….I know…I may be one of the few to suggest this but I figure that with a move, there will likely be lots of unexpected expenses popping up left and right. Having what you need on hand may help keep your budget in check during a time where money is flying out the window! It will not be fun to move your stockpile…but is moving anything really any fun?

I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at contactiheartpublix@gmail.com.

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