March 5, 2014
If you have a question about couponing at Publix, this is the place to find the answer! Each week my buddy Christy and I have a little coupon question and answer session here on Ask I Heart Publix. Keep sending in those questions – we love to answer them! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!!
Remember–there is a tab at the top of the site under “About” titled “Ask I Heart Publix” where you can find the questions and answers from past weeks!
Here are this week’s questions:
- Is there a ‘Recipe’ link on the site where I can find all your recipes?
- Can I use a Digital Coupon more than once?
- Does Publix get reimbursed for the expired manufacturer’s coupons they accept with my rain check?
- I know Publix will accept the coupons I forgot when I shopped last week – but what if I find coupons I forgot when I shopped last month?
- How does the Gas Card coupon help me save money on groceries?
And here are the answers!
1.Janell wants to know: Do you have a recipe link where I can find all your recipes? I could not find one and it took me a while to find the Ham and Broccoli Stromboli recipe from last week’s Menu Plan.
Michelle: Yep, if you look in the sidebar there is a category drop down. Just choose “RECIPES” and you will see the full archive. I am going to try to come up with a button to put on the sidebar for quick access.
We’ve answered this question before, but with the Publix Digital Coupons advertised in the current Grocery Advantage Buy flyer, I thought it would be a good idea to answer it again.
Publix Digital Coupons are only redeemable one time. If I want to buy more than one of a single item, I usually stick to printable or insert coupons so that I can get the best savings.
3. Desiree also wants to know: Often times I will use a rain check and my coupons have expired since the date the rain check was issued. One cashier informed me that Publix does NOT get reimbursed by the manufacturer for those coupons because they are past their expiration. She made some simple register operator errors during the transaction and had to call over a manager so I became a little skeptical about her credibility. Is this truly the case? And if so, why would Publix continue to accept these expired coupons as per their coupon policy if they do not benefit?
Christy: From what I understand, Publix does not get reimbursed for manufacturer’s coupons they accept after the expiration date. They accept the coupons as a courtesy to their customers…if the product had been in stock on the date the rain check was issued, then you would have been able to redeem them then, so they will accept them with a valid rain check.
Michelle: I would imagine that there is a grace period for coupon redemptions. I’d guess that Publix may be reimbursed for some but not for others. Like Christy said, Publix accepts the coupons as a courtesy.
4. Desiree also wants to know: I know Publix will allow you to bring your coupons back for reimbursement with your receipt when you’ve forgotten some at home, but is there generally an acceptable time period in which to do this? I finally cleaned of my desk and found coupons I meant to use back near Thanksgiving. I was blown away when my Publix accepted them on my old receipt! Is this normal for all locations?
Christy: Honestly, if I forget coupons during one trip, I do my best to take them in with the receipt when I shop the following week. I don’t think I’ve ever brought in coupons or a receipt that was more than two weeks old.
Because they have such amazing customer service, I’m not surprised that Publix took your coupons in that single instance. I’m assuming that the coupons from Thanksgiving are now expired…and personally, I would not ask my store to accept expired coupons that I forgot to bring or use during my trip. Since Publix is not being reimbursed for the coupons (as we discuss above), I don’t feel that they should be penalized because of my error.
Michelle: As far as I know there is not a specified time period where you must bring in your coupons. I think you will have to go with what feels right to you. You might ask your store if they have a time frame that they feel is appropriate. Usually I just chalk it up to my own error and let it go.
Michelle: You are just trading money to save $10 on your groceries. So you take $50 of your gas money and turn it into a gift card…by doing that you save $10 on your groceries. At least that’s how I see it. I will be buying gas…might as well get a FREE $10
Christy: Exactly what Michelle said :). We don’t use a lot of gas in my family because we live in a smallish town and everything is no more than about 10 miles away, but we do have a couple long road trips that we take every year. Since I know I will spend the money on gas eventually, I am more than happy to trade my gas dollars for a big discount on my groceries this week.
I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. We are really running low on questions to answer, so if you have a question you’d like to see answered, PLEASE send it in!! Just email me at email@example.com.