August 14, 2013
We’ve been answering questions for Ask I Heart Publix for over three years now, and we’ve definitely found that some questions keep popping up as new couponers write in. So every month we’re going to feature a “Best Of” Ask I Heart Publix, where we post some of our favorite questions and answers from past weeks, months, and years.
Don’t worry….we’ll still be answering the new questions you guys send in, too, so keep sending in those questions! Just remember if we didn’t get to your question this week…we will do our best to cover it another week!!
Don’t forget to look under the “About” tab where you can find the questions and answers from past weeks!
Here are this week’s “Best of” questions:
- How long should I expect to wait for you to answer my “Ask I Heart Publix” question?
- Do you have a schedule of when to clean out and organize your coupons?
- For rebates – am I limited to one per address- or one per person per address?
- What is the proper way to use the Publix digital coupons?
- What’s the best reaction you’ve had from a cashier?
And here are the answers!
This is actually a great question! Each week we try to pick out a good variety of questions and we do our best to answer older questions first. However, we get a lot of questions that we’ve answered before – I try to email people with duplicate questions to let them know where to find the answer, but I’m sure one or two has slipped through the cracks. If you’ve waited more than three weeks to get your questions answered, email it again – we WILL try to get to every question we can as quickly as we can.
2. Amanda wants to know: I have been couponing for four years now for my single girl life. I have recently began helping a family of three with couponing, and had to make the switch to the coupon binder…. Dun dun dun! Previously I did not need such an elaborate system, as I would print the coupons listed in yours and drugstore matchups. Now I’m finding that with my binder it’s overwhelming to organize coupons and sort thru expired. Any tips? I know to clean it out at end of the month, but thought maybe some folks had a schedule or other tips for me.
Michelle: I sort my coupons by category. I think is is easier to sort the coupons, find them and I can gradually clean it out as needed. I started with really broad categories and decided that lots of subcategories made my life much easier.
As far as keeping it organized – I am a pile person. I keep a little to-do pile on my desk and every Monday or Tuesday night I go through the pile and put things where they are supposed to go. This includes the many coupons I print or pick up throughout the week. As long as I don’t let my pile get out of control, I am able to manage my coupons.
Now, I am bad about cleaning out my coupons. I usually do it a little at a time when I happen to be looking for a particular coupon. I only go through my entire box about once every 3 months…that is about all I can squeeze in.
Christy: I used to have a binder too…but I found that it got really hard to keep organized when I started working with four sets of inserts and two sets of printables each week. Now I have the same sort of coupon box that Michelle has…and all those categories really help to keep me organized too! Plus, it is easier for me to flip through the coupons in the box than it was to work with binder pages.
I’m sure the commenters with binder will have some great suggestions for you as far as how to keep up with binder organization – but what I find to work best is to try to clean out one category per day. That way it’s not an overwhelming task and I can get through each section in a month’s time.
3. Carly wants to know: I have a question about rebates. If I want to submit a rebate for P&G am I limited to one per address- or one per person per address? Basically could I put my fiance’s name on the 2nd form and use our one address? I know I can only have one rebate per envelope. I did the Pantene deal at Publix and also qualify for my CVS purchases of Cover Girl and razors. I don’t want to miss out on any free money!
Michelle: This will vary and you’ll need to check the details in the fine print on the form. They will usually specify the redemption requirements and specifics. Usually there is also a number or website where you can contact them for help.
For those rebates that are one per address…I have been known to send out extra rebates and surprise my family members with an unexpected perk. If I am buying the items, someone might as well benefit.
Christy:For the most part, rebates are one per household…I can’t think of many recent rebates that allowed me to do more than one deal. However, as Michelle says, the fine print (or the customer service number) will tell you for sure if you can send in more than one per address. And if you can’t submit your purchases for the rebate for your household, then Michelle is right – why not surprise a family member with a little gift card or check?
4. Kristi wants to know: What is the proper way to use the Publix digital coupons? Sometimes I have a coupon for an item on my digital coupons but a better paper manufacturer’s coupon. Will the computer take them both?
Christy: Michelle wrote a pretty detailed post about Publix digital coupons over here that is really helpful. According to the Publix Frequently Asked Questions, “Should a paper coupon be accepted for an item, the digital coupon will not be accepted and will remain in your account for future use” so it looks like you should not be able to use both coupons on a single item.
Michelle: I think that at some point the computers will be smart enough to only allow one coupon to be used. My Kroger folks have learned to never load a digital coupon if you have a better value paper coupon. At Kroger the eCoupon will be used first and then not allow the paper coupon to used (unless you have an additional product to attach to the coupon).
5. April wants to know: What’s the best reaction you’ve had from a cashier? Do you have cashiers you prefer? I have 2 cashiers I truly prefer because they are so great about my coupons, and I love how much fun they have seeing what I save!
Christy: My favorite reaction from a cashier (which I’ve gotten a number of times now) is the double-take when they tell me my total and/or how much I’ve saved – it’s just so much fun! And I definitely have my favorite cashiers at each store – the ones that know me know that I’m really careful about their coupon rules, so they’re much less likely to act like I’m trying to steal the store out from under them (which is, unfortunately, something I’m familiar with as well). My absolute favorite cashier is a younger guy who always tries to guess my total after coupons before he rings it all up – good cashiers make the checkout process so much more fun!
Michelle: Honestly –I have the best store ever!! I know most of the people at my store and love to shop there. I don’t get any of the big reactions anymore but just the fact that I can go to my store and everyone is so kind to me and the boys just affirms why I Heart Publix so
I hope our answers to these questions were helpful! Make sure you ‘tune in’ next week for even more Q&A with I Heart Publix. If you have a question you’d like to see answered, email me at email@example.com.