August 24, 2012
This week we have an Ask the Readers segment that I think you guys will have a lot to say about. What would you say to a reader who wrote in to ask the following:
My husband works at a grocery store. He had a customer who bought high value razors with coupons, and then tried to return them the next day with no receipt.
She said getting store credit would be okay. He said that he wouldn’t give her store credit, but that he would give her the coupons she used back, plus any store credit still owed. She had done this multiple times, and he had footage of her doing it.
My husband’s store is trying to come down on couponers in this way, saying that doing this is a form of fraud. I agree that it is certainly unethical, and I would never do this myself, but since the store still gets their money, do you think it should also be considered fraud?
So what do you guys think?
Note from Michelle: I am wondering if we might shop at the same store. Here in my area, we have TWO gals who are WELL known for doing this!!