March 27, 2012
I have to admit I have not checked the Publix coupon policy on their page for a while. Happy alerted me to Johne’s post in the I Heart Publix forum from a few days ago. Publix has added a Q&A section which clears up some of the grey coupon areas. I have to admit I am VERY happy to see this spelled out so clearly…it is actually should make our experience at the register much easier!
There is one item on the list that will mean the way I present deals will be slightly different. They now spell out that a BOGO coupon attaches to both items so from now on I will list any deals accordingly to ensure we are abiding by the Publix policy. I am very excited about a few of these answers – especially their acceptance of private label item coupons!
Buy One Get One Coupons
Q: A competitor has a “buy one get two free” coupon. Will Publix accept it?
A: Publix accepts BOGO and buy one get two free coupons if they’re for identical merchandise Publix sells.
Q: What should the acceptance criteria be for a coupon that states $40.00 purchase must be met after all other coupons/discounts have been applied. Not valid on purchases of stamps, gift cards, alcohol or tobacco products.?
A: Our policy states that coupon acceptance is subject to any restrictions on the coupon, so in this case we’d use the more restrictive limitations printed on the coupon.
Q: A competitor on a store’s approved list is offering a $5.00 off a $25.00 order coupon when a customer signs up to receive communications from them. Will Publix take this coupon?
A: Yes. Since they have already signed up with the competitor to receive this coupon, the only requirement left to comply with is purchasing $25 worth of groceries.
Q: Will Publix accept a competitor’s coupon that indicates the customer must present their retailer rewards card to use the coupon?
A: Yes. Publix does not have a reward card but would honor this coupon if they meet the other purchase requirements.
Q: Can a store coupon, competitor coupon, and manufacturer’s coupon all be used for one item?
A: No, a manufacturer’s and a Publix or competitor coupon, but not both, may be used.
Q: If an item already has a manufacturer’s coupon attached to it, will Publix still take an additional manufacturer’s coupon on the item?
A: No. Publix will take an additional Publix or competitor coupon but will only take one manufacturer’s coupon for an item, regardless of where the coupon came from.
Q: A customer has a “save $1 off the purchase of two items” manufacturer’s coupon. Can another manufacturer’s coupon be used for either of these items?
A: No. When the manufacturer issues a “$1 off the purchase of two items” coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon’s requirements.
Q: A customer has a BOGO manufacturer’s coupon. Can another manufacturer’s coupon be used for either of these items?
A: No. When the manufacturer issues a BOGO coupon, it requires the purchase of two items. Therefore, a coupon has already been applied to both items. This is because the customer had to purchase both items to meet the coupon’s requirements.
Gift Card Coupons
Q: Will Publix accept a competitor coupon for a free $5 gift card with the purchase of an item or items? (For example, a coupon for “buy both Raid Max Bug Barriers 1 gallon starter kit and refill” and receive a $5 store gift card.)
A: Yes, the customer will receive a $5 Publix gift card if we carry the identical items.
Q: Does Publix accept prescription coupons from all pharmacies or only from our listed competitors?
A: Publix accepts coupons for prescriptions from all local retail pharmacies.
Rain Checks and Coupons
Q: A customer presents a rain check and a coupon for an item. The coupon is now expired, but was valid on the date the rain check was issued. Can the coupon still be accepted?
Q: Will Publix accept a competitor’s coupon for a private label item?
A: Yes, this is an opportunity for us to introduce our customer to Publix brand products.
So what do you guys think…happy, sad, mad?? Will it impact your shopping habits?